WISER TRAVEL AGENTS BUSINESS FORMS

WEBSITE USER TERMS AND AGREEMENT

INTRODUCTION 

Terms of Use
My Policy

This is the Website User Terms Policy and Agreement for wisertravelagents.com.  This website is owned and operated by Celeste Cooley aka Wiser Travel Agents Business Forms and Documents, a division of Celeste Cooley Communications. 

 By visiting my website and accessing the information, resources, services, products, and tools I provide here, you understand and agree to accept and adhere to the following Website User Terms and Conditions for Wiser Travel Agents Business Forms as stated in this policy (hereafter referred to as ‘User Agreement’), along with the agreement terms and conditions as stated in our Wiser Travel Agents Business Forms Privacy Policy, (Please refer to the Privacy Policy section below for more information).

This agreement is in effect as of February 5, 2024.

I reserve the right to change this User Agreement from time to time without notice.  You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any changes.  Your continued use of this site after such changes will constitute acknowledgment and agreement of the modified terms and conditions.

RESPONSIBLE USE AND CONDUCT

By visiting our website and accessing the information, resources, services, products, and tools we offer you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations, and generally accepted online practices or guidelines.

Wherein, you understand that:
A.  This site was created currently for North American Travel Agents only.  In order to get access to our Resources, you may be required to provide certain information about yourself (such as identification, contact details, country, etc.) as part of the registration and checkout process, or as part of your ability to use the Resources on this website.  You agree that any information you give will always be accurate and up to date.

B.  You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.  You are encouraged to use a strong password when creating your account on this site during the registration process.

C.  Accessing (or attempting to access) any of our Resources by any means other than through the registration means we provide, is strictly prohibited.  You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical, or unconventional means.  Any such attempt to access this website through any other means is prohibited and a violation of this terms of use policy and may incur criminal or civil liability.

D.  Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

E.  Attempting to copy, duplicate, share, or reproduce to sell, distribute, share, trade, or resell my Products or Resources is strictly prohibited and a violation of this Agreement and our limited licensing policy.

F.  You are solely responsible for any consequences, losses, or damages that I may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

G.  I may provide various open communication tools on my website, such as blog/site comments, blog/site posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. 

You understand that generally I do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. 

By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share or otherwise distribute any content that:

I.) Is illegal, threatening, defamatory, abusive, harassing, degrading, invasive, racist, intimidating, fraudulent, deceptive, or contains any type of suggestive, inappropriate, or explicit language;

II.) Infringes on any trademark, patent, trade secret, copyright, or other intellectual proprietary rights of any party;

III.) Contains any type of unauthorized or unsolicited advertising;

IV.) Impersonates any person or entity, including any Wiser Travel Agents employees or representatives.

I have the right at my sole discretion to remove any content that, I feel in my judgment does not comply with this User Agreement, along with any content that I feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks.  I am not responsible for any delay or failure in removing such content. 

If you post content that I choose to remove, you hereby consent to such removal, and consent to waive any claim against me.  I also have the right to remove any member account that violates the terms, policies, rules, and conditions set forth by me on my website.

H.  I do not assume any liability for any content posted by you or any other 3rd party users of my website.  However, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of Wiser Travel Agents, and as such, gives me a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as I see fit. 

This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use my Resources and purchase my products and services on this website.  My privacy policy covers all the information provided as part of my website registration process.

I.  I agree to indemnify and hold harmless Wiser Travel Agents and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. 

I reserve the right to take over the exclusive defense of any claim for which I am entitled to indemnification under this User Agreement.  In such event, you shall give me such cooperation as is reasonably requested by me.

PRIVACY AND WEBSITE USER TERMS POLICY

Your privacy is very important to me, which is why I’ve created a separate Privacy Policy. Created in order to explain in detail how I collect, manage, process, secure, and store your private information.  Included under the scope of this Website User Terms Policy and Agreement is my Privacy Policy. 

After reading this Agreement for Terms of Use, it is in your best interest to please read my Privacy Policy in its entirety, click here.  

LIMITATION OF WARRANTIES

By using my website, you understand and agree that all Resources I provide are “as is” and “as available”.  This means that I do not represent or warrant to you that:

I)  the use of my Resources will meet your needs or requirements.

II)  the use of any of my Resources will be uninterrupted, timely, secure, or free from errors.

III)  the information obtained by using my Resources will not be provided by third parties, and  will be accurate or reliable, and

IV)  the defects in the operation or functionality of any Resources provided will be repaired, updated, or corrected unless stated so in writing.

Furthermore, you understand and agree that:

V)  any content downloaded or otherwise obtained through the use of my Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such,

VI)  no information or advice, whether expressed, implied, oral or written, obtained by you from Wiser Travel Agents or through any Resources I provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Terms and Agreement.

LIMITATION OF LIABILITY

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against me shall be limited to the amount you paid, if any, for use of products and/or services. 

Wiser Travel Agents will not be liable for any direct, indirect, incidental, consequential, or exemplary loss or damages which may be incurred by you as a result of using my Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply. 

Although, I strive to maintain a secure website using the latest security, encryption, and SSL technology, I have no real defense against nefarious individuals who may attempt to or are successful at penetrating such security measures on my website.

COPYRIGHTS/TRADEMARKS

All content and materials available on https://wisertravelagents.com, including but not limited to text, graphics, website name, products, code, images, and logos are the intellectual property of Wiser Travel Agents and/or our third-party partners as stated/displayed, and are protected by applicable copyright and trademark law. 

Any inappropriate use, including but not limited to the reproduction, distribution, display, or transmission of any content or products on or from this site is strictly prohibited unless specifically authorized by Wiser Travel Agents owner.

RESALE, DISTRIBUTION, AND LICENSING RIGHTS TERMS OF USE

All products for sale on this site are owned by Wiser Travel Agents Business Forms and Documents.  Therefore, you do not have any licensing, distribution, or resale rights to these document products, which are the intellectual property of Wiser Travel Agents, a division of Celeste-Cooley Communications.  For example, these documents are non-salable to third parties and are non-transferable (outside your office).

You cannot distribute or resell these Wiser Travel Agents Business Forms and Documents to other travel agents or other entities for profit or as part of any training package.  Each Wiser Travel Agents (WTA) Business Forms and Documents Package is for personal single-agent use only.  Subsequently, when you purchase my WTA Business Forms and Documents, I shall grant you, the purchasing agent, limited rights to use and/or modify these documents for your travel agency office (home or retail). 

Violation of these terms shall result in a legal cause of action by Wiser Travel Agents for copyright infringement and fraud. 

Further, you acknowledge having read this Wiser Travel Agents’ Terms and Conditions before purchasing any of my Business Forms and Documents.  You also affirm that you are buying these documents for your personal travel agency business use only. 

TRAVEL AGENT TRAINING FACILITIES

Any entity providing travel agent training and is interested in providing any of my forms packages available for sale on this website should contact me via email.  I offer an educational discount for students enrolled in travel agent training programs.

REFUND TERMS POLICY 

When purchasing digitally downloaded documents from this site, you understand that they cannot be reversed or returned.  Therefore, you acknowledge that unlike physical products these digitally downloaded products are non-returnable or refundable. 

Subsequently, if you change your mind after purchasing and downloading a document product here, I cannot issue you a refund either. Hence, all of my digital products downloaded from this website are non-returnable and non-refundable (No Refunds! No Exceptions!).  Moreover, you understand there is no license granted for sharing, distribution, or resale available for these WTA digital products. 

By clicking on the Buy, Pay, Add to Cart, or Check Out button, you are agreeing to accept the No Refund-Terms of Use Policy as set forth in the Wiser Travel Agents (WTA) Business Forms and Documents Product Refund and Website User Terms Policy Agreements. 

Therefore, please make certain that you select the right product before checking out and submitting your payment.  If you agree, proceed to Checkout.  If you do not agree, stop and do not purchase any products from my Wiser Travel Agents Business Forms and Documents website. 

TERMINATION OF USE

You agree that I may, at my sole discretion, suspend or terminate your access to all or part of my website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement Terms.  Furthermore, any suspected illegal, fraudulent, or abusive activity may be grounds for terminating our relationship and may incur legal action. 

Plus, such activity may be referred to the appropriate law enforcement authorities.  Thereby upon suspension or termination, your right to use the Resources I provide will immediately cease.  Plus, I reserve the right to remove or delete your profile information on file with this site, including any account or login information.

GOVERNING LAW

This website is controlled by Celeste Cooley Communications, aka Wiser Travel Agents Business Forms and Documents from my office located in the State of California, County of Los Angeles, United States.  It is accessible by most countries around the world but is intended for use by travel agents residing and working in North America (United States and Canada) only. 

As each State has laws that may differ from those of California, by accessing my website, you agree that the statutes and laws of California, without regard to the conflict of other State laws, will apply to all matters relating to the use of this website and the purchase of any products or services through this site. 

North American Travel Agents working remotely outside of the United States are also required to abide by these laws and the Terms of Use policies described herein for this website.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in the United States, for the State of California, in the County of Los Angeles.  You hereby agree to personal jurisdiction by such courts and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

GUARANTEE

UNLESS OTHERWISE EXPRESSED, WISER TRAVEL AGENTS EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

CONTACT INFORMATION

Should you have any questions or comments about my Website User Terms Policy, Resources, Service Agreement, and Privacy Policy as outlined above, you can contact me at:

Celeste Cooley
Wiser Travel Agents
17216 Saticoy Street, #644
Van Nuys, California 91406
United States
1-818-808-8201
sales@wisertravelagents.com